Care Navigation - How Does It Work?

GP practices across Bradford District and Craven are taking additional steps to help patients reach the right care from the right person first time with the launch of a new initiative called Care Navigation.

Dr Nick Hayward, GP and clinical lead at NHS Bradford District and Craven CCGs joined me for a chat about the new service and tell us how it can help patients get seen by the right person and maybe quicker.

Click PLAY to hear the interview in full